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Privacy Policy

Last Updated: June 02, 2021

The below given Privacy Policy describes the methods, policies, and procedures of Icare Home Health, LLC,, and its applications namely iCare Home Health & UJAT Care EVV. The policy defines the methods of collection, use, sharing, and disclosure of your information when you use the service. This document tells you about your Privacy Rights and how these laws protect you.

The Apps and Websites use your Personal Data in order to provide you the services and further improve them. By using these services, you agree to the collection and use of information as described in this Privacy Policy. Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APP.

We reserve the right to make changes to this Privacy Policy and it will be conveyed by an update in the ‘Last Updated’ date. You will be deemed to be aware of and have accepted these changes in the Privacy Policy by your continued use.

Interpretation and Definitions


The words used to describe the users like you, your, them, etc. are defined under the following conditions. All such words and phrases cover individuals of all genders and organizations that they are representing. The policy addresses every user irrespective of the words used in the below-given document.


For the purposes of this Privacy Policy:

  • Application, app or service means the software program and its services provided by the company which you have downloaded on any electronic device, named Icare Home Health, LLC.
  • Account means a unique account created for you to access our Service or parts of our Service.
  • Company (referred to as either “the Company”, “We”, “Us” or “Our” in this Agreement) refers to Icare Home Health, LLC, 251 E Girard Ave,
    Philadelphia PA 19125 USA.
  • Country refers to – Pennsylvania, United States
  • Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
  • Personal Data is any information that relates to an identified or identifiable individual.
  • Service refers to the Application.
  • A service provider is a natural person or a legal entity who is authorized to process data on behalf of the company it might be an employee, third-party company, in order to provide the service, optimize the service, run analytics to gather information to further improve the service etc.
  • Usage Data is the data collected automatically by the system for the period the app is either installed on the device or is used by the user.

Collecting and Using Your Personal Data

Types of Data Collected

Personal Data

During the usage of the app or services, You might be asked to provide us with certain information that can be used to contact or identify you as an individual. Personal identification information that may be collected, but is not limited to

  • Username
  • Email address
  • First name and last name
  • Phone number
  • Address, State, Province, ZIP/Postal code, City
  • Usage Data

Usage Data

Usage data is the data collected automatically when you install and use the app or services. Usage data might include the following information

  • Device IP address
  • Browser Information
  • Pages accessed on the App
  • Time tracking like date of use, time of use, time spent on App/Page etc.
  • Unique device identifiers
  • Diagnostic and Optimization data

We may also collect and use the information that your mobile device or browser sends to us whenever you use our Services.

Information Collected While Using the Application

For our Application to run smoothly and perform as expected, we will need the following prior permissions on your device.

  • Continuous Accurate Location information
  • Pictures and Camera Access
  • Microphone
  • Push Notifications

We use these permissions to provide the normal functioning of the Mobile App for our Caregivers as per the “Cures Act” The app tracks all caregivers as per the U.S. government guidelines. This information may be uploaded to our company’s servers and/or third-party servers or even on your own device.
These permissions can be enabled or disabled at any time, through Your Device settings but will affect the smooth and normal functioning of the app.

Use of Your Personal Data

The App might use your personal data for the following purposes:

  • Provide, manage and maintain our App & Services which includes monitoring App usage.
  • Account Management: User registration, user authentication, Feature access, etc. depend on access to your personal data.
  • For compliance with the U.S. govt. Policies for all caregivers, we will need your personal information when you are using the app as a caregiver or recipient.
  • For fulfilling the contractual obligations as an end-user or caregiver which you have signed in person when you have registered with us, caregiver or user.
  • To establish Contact: As a caregiver or end-your, your accessibility to us is of utmost importance and we may use telephone calls, SMS, text messages, push notifications or any other similar communication channel to contact and update you at the earliest. We will also use these channels to send regular updates on our products and services, functionalities & updates etc.
  • To provide you regular updates about our services, community etc. unless you specify otherwise by opting out of such notifications.
  • To cater to your requests, offer help & support.
  • For business purposes: We regularly share our data with U.S. govt. And in case of a merger, restructuring, reorganization, dissolution, or any other similar activity
  • For business transfers: We may use Your information to evaluate or conduct a merger, divestiture, restructuring, reorganization, dissolution, or other sale or transfer of some or all of Our assets, whether as a going concern or as part of bankruptcy, liquidation, or similar proceeding, in which Personal Data held by Us about our Service users is among the assets transferred.
  • Other purposes: We might use your information to make the application better. Some ways to do are as follows
    • Data Analysis
    • Usage Trend Analysis
    • Campaign analysis
    • Service, Product, Marketing, and other studies to improve your experience.

    We use great caution and restraint when it comes to sharing your personal data, however, in order to give you a more secure and seamless experience we will share the data in the following cases:

    • Business Transfers: For cases of complete or partial sale, merger, acquisition, or other similar processes of sale of the company, we may share or transfer Your personal information to another company in order to ensure seamless services.
    • Service Providers: Our service providers will have access to your personal data who will use it to improve your experience of the services. Some service providers might use this data to contact you in order to provide help & support.
    • With Affiliates: We may share Your information with Our affiliate partners like iCare Home Health, Partners In Care etc., in all such cases we will require those affiliates to honor this Privacy Policy. Affiliates include Our parent company, joint venture partners, any subsidiary, or other brands or companies that we control or that are under common control with us.
    • Clients or Caregivers: We may share your information with our end-users or caregivers in order to smoothly provide the services.
    • Other Users: There are areas in the app where you might be able to view other caregivers or users. Your information is also displayed in that area, any user may publicly distribute such information. Such information is limited to your name, profile, picture, activity and a few descriptions are available on such screens.
    • Your Consent: In case we need your information for any other purpose, we will take your consent before proceeding with the same.

    Retention of Your Personal Data

    The company will retain your personal data as long as it is necessary for us to ensure smooth operations of our services. We might further extend the period of data retention in order to comply with the legal obligations set out by the governing bodies or in accordance with any such legal order.

    Your personal data is secure with the company and will only be used to improve your experience or enhance the functionality or security of the services. The company reserves the right to store your data for all such purposes.

    Use of Background Services

    The App might run in background and use features for the following purposes:

  • To comply with the Cures Act and share the location data while you are on the job as a Nursing Care provider registered on Partners in Care App.
  • Access wifi or mobile data to transmit your location data while you are working as a registered nurse on Partners In Care App
  • Access wifi or mobile data to send and receive alerts and messages for your nursing jobs, customer support etc.
  • Transfer of Your Personal Data

    The company uses state of the art technologies in order to store, protect, & process your data which is often done on cloud servers that might have images beyond the legal jurisdiction of your state, province, or any governmental jurisdictions. In all such cases, you understand that the data protection laws might differ from your state.

    By agreeing to this policy you agree to store, transfer, process, or share your information with our third-party service providers. We will take all necessary steps to ensure the security of your data in accordance with this Privacy Policy and will choose partners which give us adequate control over all such data.

    Disclosure of Your Personal Data

    Business Transactions

    In cases of merger, acquisition or asset sale, Your Personal Data may be transferred. The company will provide you prior notice before any such event after which your data becomes subject to a different Privacy Policy as per the guidelines set by the new party.

    Law Enforcement

    User understands that under certain circumstances, we as a service provider are required to disclose your activity and personal information with the public authorities( like courts, government agencies etc.) on a valid request. We in such cases will not be in an obligation to inform you in such cases.

    Other Legal Requirements

    Your Personal Data might be disclosed in good faith in order to meet the necessities of the following cases

    • Compliance with legal obligations
    • Defend and protect the rights, welfare or property of the Company or its affiliates.
    • Investigative activities in order to prevent or analyze possible wrongdoings with our services.
    • Protect the personal safety of our users or public safety
    • Protect against any legal liability

    Security of Your Personal Data

    We or any of our partners cannot guarantee absolute confidentiality and security of your data. We use the state of art technologies to ensure complete privacy and security but even with all these precautions, there might still be events during transmission, storage, and other data breaches. We do not guarantee absolute data protection.

    Children’s Privacy

    Anyone below the age of 13 is not allowed to use this app or our services. We do not knowingly or intentionally collect any personal information from Children. We request parents, guardians or any elder responsible for the children to immediately contact the support email in case they find a child using our App. We will remove all such accounts and destroy all such data in a timely manner. In case your country’s law needs parents’ to consent to do so, it will be the sole responsibility of the person writing us the email to provide such document.

    Links to Other Websites

    In a few cases, our services might contain a link to other websites and third-party links which are not operated by us, in all such cases these links are not operated by us and do not adhere to our Privacy Policies. Especially, the training module in Icare Home Health, LLC App redirects you to our website where we use third party service providers to showcase training videos. We strongly advise you to review the Privacy Policy of all such sites.

    As we do not control such sites, we do not assume any responsibility for their content, services, policies, or practices.

    Privacy Policy Updates

    We may update the Privacy Policy of our services from time to time, we will notify the same and give the users an opportunity to either agree to the new policies or discontinue our services.

    Any such change will be intimated using Email/Notification, Prominent notice etc. on our services and will give you ample opportunity to make a decision.

    The “Last updated” date at the top of this Privacy Policy will be updated in case of any change in this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

    Contact Us

    If you have any questions about this Privacy Policy, You can contact us: